Today I learned about things in ServiceNow
TIL
8/6/2024
TIL about Environmental, Social, and Governance (ESG)
Summary of ServiceNow® ESG Management Application
The ServiceNow® Environmental, Social, and Governance (ESG) Management application aids organizations in managing their ESG commitments and facilitates reporting on initiatives.
Key Features:
- Central Management: Streamlines the management of ESG initiatives.
- Reporting: Simplifies progress reporting on ESG commitments.
ESG Framework:
- Pillars: Focuses on Environmental, Social, and Governance factors.
- Investor Interest: Aligns with values of socially responsible investors.
Examples of ESG Commitments:
- Responsible Procurement
- Diversity, Inclusion, and Belonging
- E-waste Reduction
- Reduced Carbon Footprint
Now Platform Capabilities
ESG Management
ESG data owners each have their own sets of data that are required for ESG disclosures, and are
seamlessly connected by the ServiceNow Platform.
Sources:
- https://www.servicenow.com/products/risk-management/what-is-esg.html
- https://docs.servicenow.com/bundle/washingtondc-environmental-social-governance/page/product/esg-management-reporting/concept/esg-landing-page.html
- https://www.youtube.com/watch?v=kwLZfgX8brQ&ab_channel=ServiceNow
8/28/2024
Remember:
- Data Source,
- Transform Map,
- Transform Scripts,
- Table
ARE CAPTURED in update set!
Data will NOT be captured.
Source:
- https://www.servicenow.com/community/itsm-forum/moving-transform-map-in-update-set/td-p/830944
9/27/2024
When using an advanced ref qualifier in a scoped app, don't forget to call the script include like this:
javascript: new x_223778_upload_li.getMyDepartments2().getDepartmentUsers();
Source:
- https://www.servicenow.com/community/developer-forum/how-to-write-advanced-reference-qualifier-script-include/m-p/1369079
- https://www.servicenow.com/community/developer-forum/call-script-include-from-reference-qualifier/m-p/1416873
In global apps, however, you can simply call a script include from an advanced ref qualifier like this:
javascript:u_backfillAssignmentGroup();
So, no need to call it with new x_ etc.
Source:
- https://servicenowguru.com/script-includes-scripting/advanced-reference-qualifier-script-include/#
10/8/2024
The Now Assist in AI Search is based on Retrieval Augmented Generation (RAG)
RAG Architecture:
Source:
- https://www.youtube.com/watch?v=LC01ES1NtsM&ab_channel=ServiceNowCommunity
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