What I do

I’m a ServiceNow technical consultant with over nine years of IT experience. I work across security operations, risk and compliance, integrations, and enterprise platform operations.

My hands-on work includes Security Incident Response, Vulnerability Response, Configuration Compliance, and IRM/GRC. I translate requirements into platform configurations, connect systems, and use automated testing to validate changes.

Selected work

• CASE // 01 SECOPS & INTEGRATIONS

  Security integrations

  Designed an inbound AppOmni integration for Configuration Compliance, including field mappings, JSON parsing, REST endpoint mappings, and target-table routing.

  AppOmni Configuration Compliance REST API JSON Parsing
• CASE // 02 ENTERPRISE PLATFORM

  Enterprise platform operations

  Supported upgrades, patching, cloning, and ATF regression testing at ASML. Configured CI matching and reconciliation for Vulnerability Response.

  ASML Vulnerability Response CI Matching ATF Regression
• CASE // 03 IRM / GRC

  Policy visibility

  Investigated and documented how GRC policies are published and surfaced in Employee Center, including content association and update behaviour.

  IRM / GRC Employee Center Policy Lifecycle Knowledge & Portal

Experience

1. Wrangu

   2026–Present

   ServiceNow Solution Consultant · SecOps, GRC/IRM, integrations, and client workshops.

2. NowNation · ASML

   2024–2025

   ServiceNow Platform Consultant · Enterprise operations, Vulnerability Response, and ATF.

3. Qinexo NV

   2023–2024

   ServiceNow Application Specialist · Requirements, custom applications, dashboards, and workflows.

4. European Commission

   2022–2023

   ServiceNow Configuration Analyst · Catalog migration, Employee Service Center, and automated testing.

5. IBM / Kyndryl

   2020–2022

   ServiceNow Systems Administrator · ITSM operations, REST integrations, and Discovery patterns.

6. Plat4mation

   2019–2020

   ServiceNow Consultant · ITSM and CSM configuration for retail clients.

7. BVL IT

   2016–2019

   Software Support Specialist · Application support, defect investigation, and database queries.